Terms of Service

Acceptance

The Perceptivity Labs website and products are operated by Perceptivity AI Lab Private Limited, a company incorporated in India (“Perceptivity”, “we”, “us”). By accessing or using them, you agree to these Terms of Service. If you are using them on behalf of an organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the services.

Eligibility

The services are intended for businesses and for individuals aged 18 or over. They are not directed to children, and by using them you confirm you meet this requirement.

Product status

Sense, Axon, and Studio are evolving products provided on an “as is” and “as available” basis. Features may change, pause, or be removed, and outputs are analytical decision support, not guarantees of how any AI engine will behave or how a brand will perform.

Accounts and access

You are responsible for keeping your account credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised use. We may suspend or limit access to protect the service, our users, or third parties.

Acceptable use

• Use the services only for lawful purposes and in line with these terms.
• Do not use the services to harass, defame, deceive, or infringe anyone’s rights, or to generate or distribute unlawful, hateful, or misleading content.
• Do not attempt to disrupt, overload, reverse-engineer, scrape without permission, or gain unauthorised access to the services or their systems.
• Do not submit content, brand data, or credentials you do not have the right to share with us.
• Do not use the services to violate the terms, policies, or rate limits of any third-party platform.

Third-party platforms and connectors

The services may let you connect third-party platforms (for example Google, Meta, LinkedIn, or similar accounts and APIs). Your use of those platforms remains governed by their own terms and policies, and you authorise us to access only the data needed for the feature you enable. You are responsible for having the rights and permissions to connect any account you connect, and you may revoke our access at any time from within that platform.

Perceptivity Labs is an independent product. We are not affiliated with, endorsed by, sponsored by, or officially connected to any of the AI engines, social platforms, or other third parties we reference or integrate with; all product names and trademarks belong to their respective owners.

Your content and brand data

You retain ownership of the briefs, brand information, and materials you submit. You grant us a limited licence to process them solely to provide the analyses and creative outputs you request. We may use aggregated, de-identified insights to improve our products. How we handle personal information is described in our Privacy Policy.

Our intellectual property

The products, website, design system, and underlying technology, including the perception engine, brand graph, and reports, are owned by Perceptivity Labs. These terms grant you a limited, non-exclusive, non-transferable right to use them, not any ownership of them.

Outputs and judgement

Reports, scores, and generated assets are decision-support tools. You are responsible for reviewing them and for any action you take, including anything you publish. Nothing the products produce is professional, legal, or financial advice.

Disclaimers

To the fullest extent permitted by law, the services are provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that outputs will be accurate or complete.

Limitation of liability

To the fullest extent permitted by law, Perceptivity Labs is not liable for indirect, incidental, special, or consequential losses, or for lost profits, revenue, or data, arising from use of the services. Some jurisdictions do not allow certain limitations, so parts of this may not apply to you.

Indemnity

You agree to indemnify Perceptivity Labs against claims arising from your misuse of the services, your content, or your breach of these terms or of any third-party platform’s terms.

Termination

You may stop using the services at any time. We may suspend or terminate access if you breach these terms or to protect the service or others. Provisions that by their nature should survive, such as intellectual property, disclaimers, and limitation of liability, continue after termination.

Governing law

These terms are governed by the laws of India, without regard to its conflict-of-laws rules. The courts at the seat of Perceptivity AI Lab Private Limited in India will have jurisdiction over any dispute, unless mandatory local law provides otherwise.

Changes

We may update these terms as the products develop. The current version always lives at this URL with its effective date; continued use after a change means you accept the update.